1. Who we are

This website is operated by NUS for Healthier Diets, an initiative within the CROPS4HD project. NUS promotes agroecologically grown neglected and underutilised species (NUS) crops and products for healthier diets in Tanzania and beyond.

Website: https://nus.or.tz

2. What information we collect

Depending on how you use the site, we may collect:

• Contact details you submit via forms (such as name, email address, organisation, phone number and message content).
• Newsletter details if you subscribe (typically your email address).
• Technical data such as IP address, browser type, device type, referring pages and approximate location derived from IP.
• Usage data about pages visited, time on site and similar analytics events.
• Cookie and similar technology data as described below.

We do not ask you to provide special-category personal data through this website. Please do not include sensitive personal information in free-text messages.

3. How we use your information

We use personal information to:

• Respond to enquiries and requests sent through our contact forms.
• Send newsletters or updates where you have opted in.
• Operate, secure and improve the website (including analytics and performance).
• Prevent spam, abuse and unauthorised access (including CAPTCHA and security logs).
• Meet legal, accounting or reporting obligations where required.

We process information on the basis of your consent (for example newsletter signup or non-essential cookies), our legitimate interests in running and improving the NUS website, and/or where needed to respond to your request.

4. Who we share information with

We may share information with:

• Service providers who help us host the site, send email, protect forms, or measure traffic (for example hosting, analytics and security tools), under appropriate arrangements.
• Project partners involved in delivering NUS / CROPS4HD activities, only where relevant to handling your enquiry or operating the programme.
• Authorities if required by law or to protect rights, safety or security.

We do not sell your personal information.

5. Cookies and analytics

We use cookies and similar technologies to make the site work, remember preferences (including language), understand how visitors use the site, and support security.

• Essential cookies are needed for basic site functions and security.
• Preference cookies may remember language or consent choices.
• Analytics cookies help us understand traffic and improve content. Where required, these are used only with your consent via our cookie banner.

You can change cookie preferences any time using Accept, Reject non-essential, or Manage preferences on the cookie banner (or the Cookie settings control after you choose). You can also control cookies through your browser settings. Blocking some cookies may affect site features.

6. How long we keep information

We keep personal information only as long as needed for the purposes above, including responding to enquiries, maintaining security logs, and meeting legal requirements. Contact-form messages are retained for a reasonable period to manage follow-up, then deleted or anonymised when no longer needed.

7. International transfers

Our website is hosted online and may be accessed or supported from countries outside Tanzania. Where personal information is transferred internationally, we take reasonable steps to ensure it is protected appropriately.

8. Your rights

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete information, or restrict or object to certain processing.
• Withdraw consent where processing is based on consent (this does not affect prior lawful use).
• Lodge a complaint with a relevant data-protection authority.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

9. Children

The website is intended for a general audience and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Security

We use reasonable technical and organisational measures to protect personal information, including HTTPS/SSL and form protections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after updates means you acknowledge the revised policy.

12. Contact

For privacy questions or requests, contact NUS for Healthier Diets:

• z.hamza@swissaidtanzania.org
• nicoletta.maestrini@fibl.org
• Contact form